Privacy Policy
How we collect, use, and protect your personal information.
Last updated: June 11, 2026
1. Introduction
Vehosts ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website (vehosts.com) and services.
2. Information We Collect
2.1 Personal Information
We may collect the following personal information when you register or use our services:
- Full name
- Email address
- Billing information (processed securely through our payment providers)
- IP address
- Account credentials (stored encrypted)
2.2 Usage Data
We automatically collect certain information when you visit our website:
- Browser type and version
- Operating system
- Pages visited and time spent
- Referring website
- Device information
2.3 Server Data
When using our hosting services, we may have access to:
- Server resource usage statistics
- Network traffic data
- System logs for troubleshooting purposes
3. How We Use Your Information
We use the collected information for the following purposes:
- Providing, operating, and maintaining our services
- Processing payments and billing
- Communicating with you regarding your account and services
- Providing customer support
- Improving our services and user experience
- Detecting and preventing fraud and abuse
- Complying with legal obligations
4. Data Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share your data with:
- Payment Processors: To process your transactions securely (PayPal, etc.)
- Infrastructure Partners: Data center providers who host our physical servers
- Legal Requirements: When required by law or to protect our rights
5. Cookies
We use cookies and similar tracking technologies to:
- Maintain your session and authentication status
- Remember your language preference
- Analyze website usage and performance
You can control cookie preferences through your browser settings. Disabling cookies may affect some functionality of our website.
6. Data Security
We implement industry-standard security measures to protect your information:
- SSL/TLS encryption for all data in transit
- Encrypted password storage using modern hashing algorithms
- Regular security audits and updates
- Access controls limiting who can view your data
- Firewall and DDoS protection on our infrastructure
While we strive to protect your data, no method of electronic storage or transmission is 100% secure. We cannot guarantee absolute security.
7. Data Retention
We retain your personal data for as long as your account is active or as needed to provide our services. After account termination:
- Account data is retained for up to 90 days for record-keeping
- Server data is deleted within 3-10 days after service expiration
- Payment records are retained as required by law
8. Your Rights
You have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your account and associated data
- Opt out of non-essential communications
- Export your data in a portable format
9. Children's Privacy
Our services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware of such collection, we will take steps to delete the information.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.
11. Contact Us
If you have questions about this Privacy Policy, contact us at:
- Email: support@vehosts.com
- Discord: discord.gg/vehosts